Effective Date: May 29, 2025
At The Graphic Geek (“Company,” “we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase services, or interact with us. By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information from you in various ways, including:
- Contact Information: Name, email address, phone number, and mailing address.
- Billing Information: Credit/debit card details, billing address (processed via Stripe or Square).
- Account Information: Login credentials, order history, and service preferences.
- Technical Data: IP address, browser type, device type, and usage statistics.
- Communications: Emails, messages, or support inquiries.
2. How We Use Your Information
We use your information to:
- Process and manage orders and payments
- Deliver services such as hosting, design, or print fulfillment
- Provide customer support and respond to inquiries
- Send administrative emails, billing reminders, or service updates
- Improve our website, services, and user experience
- Comply with legal obligations and prevent fraudulent activity
3. Sharing Your Information
We do not sell your personal information. However, we may share information with third parties as necessary to provide our services, including:
- Payment processors (Stripe, Square)
- CRM and marketing platforms (e.g., HubSpot)
- Domain and hosting providers
- Shipping partners, for delivery of printed materials
- Legal authorities, when required by law or to protect our rights
All third-party services we use have their own privacy and data handling policies.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. Cookies allow us to:
- Remember your preferences and settings
- Track website traffic and usage patterns
- Improve website performance and content relevance
You can manage or disable cookies via your browser settings.
5. Email Marketing & Affiliate Links
With your consent, we may send you promotional emails, offers, or updates about our services. You can unsubscribe at any time by clicking the link in the footer of our emails.
Some of our blog content (such as the “Business Talk” blog) may include affiliate links. If you click these links and make a purchase, we may earn a commission. These links help support our content at no extra cost to you.
6. Data Security
We implement appropriate security measures to protect your data. These include:
- SSL encryption
- Firewalls and malware scanning
- Secure third-party payment processors
- Access controls on customer accounts
Despite our efforts, no data transmission or storage system is 100% secure.
7. Data Retention
We retain your personal information only as long as necessary for business and legal purposes, including:
- Fulfilling service obligations
- Resolving disputes
- Complying with regulatory or tax requirements
You may request deletion of your personal data by contacting us, unless we are legally obligated to retain it.
8. Children’s Privacy
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect information from children. If we become aware that a minor has submitted personal information, we will delete it.
9. Your Rights and Choices
You may have rights under applicable data privacy laws (e.g., GDPR, CCPA), such as:
- Accessing, updating, or correcting your data
- Requesting deletion of your data
- Objecting to processing or requesting data portability
To exercise these rights, please contact us using the information below.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with a revised effective date. For material changes, we may notify you via email or a website banner.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
The Graphic Geek
4301 E 300 S, La Porte, IN 46350
📧 Email: info@thegraphicgeek.com
📞 Phone: 219-230-9459